Synapse TD
Something not working, or a question the game doesn’t answer? Write to us. We’re a small studio, so it’s a real person reading — usually within a couple of days.
To help us help you faster, include your device model, your iOS version, and what you were doing when it went wrong. A screenshot is worth a paragraph.
If you signed in, you can permanently delete your account and everything stored with it — your profile fields and your synced progress — from inside the game:
This is immediate and cannot be undone. It does not clear data stored locally on your device — see below for that. If you can’t reach the in-app flow for any reason, email us and we’ll handle the deletion for you.
Local progress — your best wave on each map and your play history — lives on your device. To clear it, open Settings and choose Reset Progress, or delete the app. Clearing local progress does not delete your account, and deleting your account does not clear local progress; they’re separate on purpose.
Synced progress requires being signed in with the same Apple ID on each device, and a working network connection. If a device is showing stale progress, check it’s signed in, then reopen the game. If that doesn’t resolve it, email us and tell us which two devices disagree.
What the game collects and why is set out in full in the privacy policy. Short version: an account identifier, whatever profile text you choose to enter, and which maps you’ve beaten. No name, no email address, no analytics, no advertising.